Refunds & Returns

Returns Procedure

We offer a 30 days money back guarantee. If your item is not suitable then please notify us by email or phone stating the reason for the return within 30 days of receipt. Any items must be sent back complete with triggers and packaging and ANY FREE gifts included and received by us within 30 days of receipt. We suggest that you use a signed for delivery service or use special delivery if you wish your items to be insured. If recorded delivery is not used, we cannot accept responsibility for any returns sent. The postage cost is not reimbursed.

Return Address:

Osney Hill Farm, Osney Cottage,
A4095, North Leigh,
Witney OX29 6PJ

Refund Procedure

In the unlikely event of any defects we will offer a replacement or full refund on receipt of the faulty goods providing they are returned within 30 days of you receiving them. Should your item be faulty, simply contact us with details of the fault and item you wish to return along with details of when the item was purchased. PLEASE NOTE - we DO NOT accept returns unless authorized first either via e-mail (preferred method) and ALL returns must be accompanied by a copy of the original packing slip.

In the case of faulty goods returned within 30 days, we will refund any postage costs upon request.

Any weights and measures are approximate.

Return Address:

Osney Hill Farm, Osney Cottage,
A4095, North Leigh,
Witney OX29 6PJ

If you have any questions please do not hesitate to contact us – info@autobead.com

*excludes weekends and bank holidays (18th April, 21st April, 5th May, 26th May, 25th August, 25-26th December)